OTR+CBD | 1-Bed Suite l Free Parking l Gym & Pool

Non transparent mandatory fees, AI customer support. Positive: Location & kitchen with coffee and sugar. Negative: Non transparent mandatory additional fees! AI communication referring to “ boardingpass” - the hoops to jump through to access the unit, and guidebooks- the AI facilitated instructions to take your garbage out etc ( regardless of the mandatory $95 cleaning fee!) in order to place your fob into the designated lock box to be able to check-out. $120 per night tranlates to: $120 + mandatory additional fees (SPECIFIC $ amount for all these mandatory fees were NOT specified at booking): additional $95 cleaning fee+ $150 credit card hold insurance OR $30 insurance fee+ $125 pet fee. And while AI communication is prompt it is generic ( and NOT able to effectively address the issue because it’s non-human but applied for customer service). I suspect AI communication is part of a rental managing app ENSO ( which usually is encountered with airbnb but seems to have made its way to booking.com?) Example: a BED does not equal a couch, if there are no sheets and only additional comforters which are to be found on top of a cabinet still sealed in the original box in which it was shipped.

Positive: Great location near lots of restaurants & shops. Super cozy and met needs especially traveling with a small child.

Hat meine Erwartung eingestellt, sogar übertroffen. Positive: Lage, coolnest der Unterkunft, Ausstattung

Bright, central easygoing place - fake plants, wooden books! Hilarious! Positive: It was bright, clean and comfortable Negative: I had trouble with check-in on first day because the little rollers on the lockbox were so bright/shiny. It was relatively minor, but prevented me from leaving the keys in the lockbox upon departure

Excelente relación calidad///precio Positive: El equipamiento de la cocina aunque faltaba algún plato más y las facilidades para el cheking. El gimnasio es fantástico Negative: Las obras que están haciendo y que la gente no deja la basura donde tiene que dejarla. Que den una única llave